Our people: Nancy Xue

As a project engineer for tools at MAPAL China in Shanghai, Nancy Xue is making her way in what is supposedly a male domain.

Nancy Xue, Project Engineer at MAPAL China

The Chinese site requires intelligent solutions for the growing requirements in terms of tool inventory, warehouse optimisation and tool management. Project Engineer Nancy Xue specialises in tool manufacturing. What inspires her about her employer is the drive towards constant improvement, but also the interpersonal aspect.

“I am responsible for designing the tools and calculating the prices”, Nancy Xue says, describing her area of activity at MAPAL China Ltd.


In addition to the sales company, MAPAL also has a large production company in Shanghai that specialises in PCD tools, solid carbide tools and indexable inserts. Nineteen sales offices in strategically important metropolitan areas ensure short response times in terms of customer support, sales and service.

MAPAL is the first professional stop for the engineering graduate, who joined the company in 2012 and has been able to gain experience in sales and purchasing along the way. Today she is an experienced project engineer in the Technology Expert Team. “As a project engineer, my first priority is to meet the demands of the fast-growing Chinese market. I deal with how we can implement the machining of a complete workpiece for our customers and optimise the accuracy of machining.”

Customer satisfaction as the ultimate aspect

In a recent project, she and her team designed the machining process of a component from an electric motor and successfully offered it to the customer. The tools have now been produced and are being used for pre-machining in Dalian in northern China. Nancy tested the tools in close coordination with the machine engineer right from the start. “If we encountered a problem during the machining process commissioning, I had to check whether it was due to the tool design, the cutting data or the production conditions on site. And then I solved the problem together with the machine manufacturer’s co-workers.”, Nancy elaborates. Good surface finish, long tool life and perfect lead time – these are just some of the criteria that determine the success of a workpiece. If customer requirements are met, nothing stands in the way of series production. Nancy knows then that she has done a good job with her team.

"和获得订单相比，更重要的是让客成功地使用我们提供的刀具进行顺利的工件加工”

自由的发展

在MAPAL 集团内部，对员工的再教育是一项非常重要的工作。集团会定期举办针对不同技术、不同部门和不同工件加工的培训课程，通过这些丰富的课程积极向员工传授各种应用知识。这些课程内容不仅设置合理，同时大部分内容是基于最新的技术研究成果和当前的客户需求而制定的。"如果针对员工不进行进一步的技术技能培训，那么员工的个人技术技能水平就会止步不前。因此，我觉得公司提供这样的培训非常有意义。这些培训让我提高了专业水平，有效地推动了我在专业上取得了长足的进步，" Nancy说。

像一位良师益友

为什么Nancy愿意一直留在这家公司？原因有很多，其中两个原因是Nancy由衷地喜欢这一群充满凝聚力，拥有出色的团队合作精神的同事。假如MAPAL是一个“人”的话，大家肯定会将她视作一位"良师益友"。“她像一位良师益友，教会我很多东西，值得我一直信赖，还会给我的生活带来其他新的朋友。”对于MAPAL一直积极致力于改善员工的工作环境、同时一直努力改进员工的培训方式等的工作，Nancy对此具有很高的评价。这是一种具有感染力的精神：现在许多具有团队建设性质的活动都是由员工自己组织的。

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