玛帕集团的合规性
在玛帕集团，我们将合规性视为我们一切行动的基本原则，并将其作为建立真正伙伴关系的关键所在。这一准则被烙印在我们与客户、员工、供应商和公共机构的关系中，并且我们始终将其置于我们商业活动的核心地位。
我们的目标不仅仅是合法经营，而是要将合规性作为自己的责任担当、作为符合道德规范行为的基础。我们坚信：透明、诚信和严格遵守法律法规是可持续成功、以及创建充满信任的商业关系的基石。
行为准则——致力于公平的合作
为了强调我们对公平合作的责任担当，我们制定了覆盖全集团公司的指导方针，该方针不仅明确了玛帕集团员工的义务，还制定了我们如何与客户、供应商、合作伙伴和整个社会等各种利益相关者合作的总体规范。
这些指导方针来源于我们对透明化且相互尊重、以及公平的商业惯例必要性的深刻理解。这些指导方针清楚地定义了对玛帕大家族中每位人员的行为期望，并确保我们的共同价值观在与内部和外部伙伴的每一次互动中都得到具体的体现。
无论在公司中承担何种职位、职能，这些行为准则对于玛帕集团的所有员工都具有同等的约束力。通过定期举行的培训，我们将确保这些行为准则不仅被大家深刻理解，而且在各自的工作中付诸于实践。
Reporting an occurence or complaint
Despite a large number of preventive measures, a violation of these protected legal positions cannot be completely ruled out. In this case, it is necessary to obtain knowledge as soon as possible and to take appropriate remedial measures without delay.
A secure digital reporting system is available for reporting specific indications of unlawful or harmful behaviour with regard to MAPAL's business activities. This can be used to report compliance issues as well as misconduct under the Whistleblower Protection Act and violations of human or environmental rights in the supply chain.
Further reporting options at our international locations
Whistleblowing
How to Make a Report for Italia:
The report can be made using the web channel, through the MYGOVERNANCE site, which is capable of ensuring, by electronic means, the utmost confidentiality of the identity of the reporter in compliance with the provisions of Legislative Decree No. 24/2023. Those authorized to report include individuals operating in the work context of Mapal Italia, specifically:
- all employees of Mapal Italia Srl, regardless of their contractual classification;
- freelance workers, collaborators, professionals, consultants, volunteers, and interns of Mapal Italia Srl;
- Individuals who hold administrative, management, supervisory, oversight, or representation functions within Mapal Italia Srl.
The report must be detailed, i.e., made with a level of detail sufficient to allow the verification of the reported facts and must address:
- Illicit conduct relevant under Legislative Decree No. 231/2001 and violations of the Organizational, Management, and Control Models adopted by
Mapal Italia Srl; - Offenses that fall within the scope of application of the European Union or national acts listed in the annex to Legislative Decree No. 24/2023 or of domestic legislation that constitutes their implementation of the acts of European law indicated in the annex to Directive (EU) 2019/1937;
- Acts or omissions harmful to the financial interests of the European Union as protected under Article 325 of the Treaty on the Functioning of the European Union;
- Acts or omissions concerning the internal market as per Article 26.2 of the Treaty on the Functioning of the European Union, including violations of competition rules and state aid, as well as corporate taxes;
- Any conduct likely to nullify the object or purpose of the provisions provided by the acts of the Union;
- Any other possible administrative, accounting, civil, and criminal offenses of any nature, other than the previous ones.
Reports under Article 1, paragraph 2, of Legislative Decree No. 24/2023 cannot concern:
- Disputes, claims, or requests of a personal interest of the reporter that exclusively pertain to their individual work relationships even with higher-ranking figures;
- Reports of violations already compulsorily regulated by the Community acts listed in Part II of the annex to Legislative Decree No. 24/2023;
- Matters of national security and defense.
The reporter cannot be discriminated against as a result of the report in compliance with Articles 16 and 17 of Legislative Decree No. 24/2023, provided that at the time of the report they have reasonable grounds to believe that the information on the reported violations is true and falls among those relevant. On the contrary, the protection of the reporter is forfeited when the criminal responsibility for the offenses of defamation or slander or for crimes committed by lodging the complaint is established, even with a first-instance judgment, or when the civil responsibility of the reporter is established in cases of intentional misconduct or gross negligence. Mapal Italia Srl reserves the right to act to protect its interests also in defense of the injured parties. For the utmost protection of their confidentiality, when making the report, the reporter must:
- use exclusively personal information devices;
- register on the online platform and make reports using a personal email address.