Digitisation at MAPAL
Hien Vo, an e-commerce software developer, reports on her daily work.
The real sprint starts when you start working with sprints. Hien Vo lives and breathes agile processes and knows every single ticket in the backlog by heart. Born in Vietnam, she works with the IT and marketing departments as well as with external service providers around the world to create the best possible user experience for MAPAL's online presence.
"When our stakeholders have ideas about new functions or features on the website, or in the shop, I'm their technical contact. Our team is responsible for the implementation of the consequent backend tickets," says the e-commerce software developer, describing the core of her work in the maintenance and development area. Hien Vo has been with the company since 2019 and primarily acts as a connection point between marketing and IT. Sometimes the requests from marketing are still a little vague from a technical point of view and require a bit of tweaking to come up with a more precise definition. With the help of targeted questions, her job is then to find out which intention lies behind individual requests in order to then offer quick and satisfactory solutions. MAPAL is the first career stop for the bioprocess computer scientist who specialised in automation technology and the Java programming language at the Weihenstephan University of Applied Sciences.