Compliance na MAPAL
Na MAPAL, entendemos Compliance como um princípio fundamental das nossas ações e uma chave para parcerias genuínas. Esse princípio define as nossas relações com clientes, funcionários, fornecedores e instituições públicas e está no centro das nossas atividades comerciais.
O nosso objetivo não é apenas agir dentro da estrutura legal, mas considerar isso como a base para um comportamento responsável e eticamente correto. Estamos convencidos de que a transparência, a integridade e o cumprimento rigoroso das regras e leis formam a base para o sucesso sustentável e para relacionamentos comerciais confiáveis.
Código de Conduta – Para uma cooperação justa
Um die Verantwortung für ein faires Miteinander zu unterstreichen, haben wir unternehmensweite Leitlinien entwickelt, die nicht nur die Verpflichtungen der MAPAL Mitarbeitenden verdeutlichen, sondern auch den Umgang mit verschiedenen Stakeholdern wie Kunden, Lieferanten, Partnern und der Gesellschaft als Ganzes regeln.
Diese Leitlinien sind das Ergebnis eines tiefgreifenden Verständnisses für die Notwendigkeit transparenter, respektvoller und gerechter Geschäftspraktiken. Sie definieren klar die Erwartungen an das Verhalten jedes Einzelnen in der MAPAL Familie und stellen sicher, dass unsere gemeinsamen Werte in jeder Interaktion mit internen und externen Partnern gelebt werden.
Die Verbindlichkeit dieser Richtlinie erstreckt sich auf alle Mitarbeiterinnen und Mitarbeiter der MAPAL Gruppe, unabhängig von ihrer Position oder Funktion im Unternehmen. Durch regelmäßige Schulungen stellen wir sicher, dass diese Standards nicht nur verstanden sondern auch gelebt werden.
Hinweis oder Beschwerde melden
Trotz einer Vielzahl präventiver Maßnahmen kann eine Verletzung dieser geschützten Rechtspositionen nicht vollständig ausgeschlossen werden. In diesem Fall ist es notwendig, möglichst zeitnah Kenntnis zu erlangen und unverzüglich geeignete Abhilfemaßnahmen zu ergreifen.
Um konkrete Hinweise zu rechtswidrigem oder schädlichem Verhalten im Hinblick auf die Geschäftstätigkeit von MAPAL zu melden, steht ein geschütztes digitales Meldesystem zur Verfügung. Hier können Compliance-Themen ebenso genannt werden wie Fehlverhalten im Rahmen des Hinweisgeberschutzgesetzes und Verstöße gegen Menschen- oder Umweltrechte in der Lieferkette.
Further reporting options at our international locations
Whistleblowing
How to Make a Report for Italia:
The report can be made using the web channel, through the MYGOVERNANCE site, which is capable of ensuring, by electronic means, the utmost confidentiality of the identity of the reporter in compliance with the provisions of Legislative Decree No. 24/2023. Those authorized to report include individuals operating in the work context of Mapal Italia, specifically:
- all employees of Mapal Italia Srl, regardless of their contractual classification;
- freelance workers, collaborators, professionals, consultants, volunteers, and interns of Mapal Italia Srl;
- Individuals who hold administrative, management, supervisory, oversight, or representation functions within Mapal Italia Srl.
The report must be detailed, i.e., made with a level of detail sufficient to allow the verification of the reported facts and must address:
- Illicit conduct relevant under Legislative Decree No. 231/2001 and violations of the Organizational, Management, and Control Models adopted by
Mapal Italia Srl; - Offenses that fall within the scope of application of the European Union or national acts listed in the annex to Legislative Decree No. 24/2023 or of domestic legislation that constitutes their implementation of the acts of European law indicated in the annex to Directive (EU) 2019/1937;
- Acts or omissions harmful to the financial interests of the European Union as protected under Article 325 of the Treaty on the Functioning of the European Union;
- Acts or omissions concerning the internal market as per Article 26.2 of the Treaty on the Functioning of the European Union, including violations of competition rules and state aid, as well as corporate taxes;
- Any conduct likely to nullify the object or purpose of the provisions provided by the acts of the Union;
- Any other possible administrative, accounting, civil, and criminal offenses of any nature, other than the previous ones.
Reports under Article 1, paragraph 2, of Legislative Decree No. 24/2023 cannot concern:
- Disputes, claims, or requests of a personal interest of the reporter that exclusively pertain to their individual work relationships even with higher-ranking figures;
- Reports of violations already compulsorily regulated by the Community acts listed in Part II of the annex to Legislative Decree No. 24/2023;
- Matters of national security and defense.
The reporter cannot be discriminated against as a result of the report in compliance with Articles 16 and 17 of Legislative Decree No. 24/2023, provided that at the time of the report they have reasonable grounds to believe that the information on the reported violations is true and falls among those relevant. On the contrary, the protection of the reporter is forfeited when the criminal responsibility for the offenses of defamation or slander or for crimes committed by lodging the complaint is established, even with a first-instance judgment, or when the civil responsibility of the reporter is established in cases of intentional misconduct or gross negligence. Mapal Italia Srl reserves the right to act to protect its interests also in defense of the injured parties. For the utmost protection of their confidentiality, when making the report, the reporter must:
- use exclusively personal information devices;
- register on the online platform and make reports using a personal email address.