01.10.2018
Mehr Präzision im Einstellraum
Adäquate Services für Einstellgeräte erhöhen die Produktivität
Prozessoptimierung und Kostenreduzierung sind Themen, die in der zerspanenden Industrie auch in laufenden Projekten eine übergeordnete Rolle spielen. Viele Unternehmen arbeiten eng mit MAPAL zusammen, um hier kontinuierliche Verbesserungen zu erreichen. Neben dem Komplettangebot an Werkzeugen legt der Präzisionswerkzeughersteller einen Fokus auf leistungsfähige und innovative Einstell- und Messgeräte. Denn nur exakt vermessene und eingestellte Werkzeuge erreichen verlässliche präzise Ergebnisse und reduzieren Maschinenstillstände. Maßgeschneiderte, moderne Serviceleistungen erhöhen die Produktivität weiter.
Markus Jakob, Team Leader Customer Service Mechatronical Systems, explains:
“Maintenance and calibration procedures do not only increase the service
life of the device, but also consistently improve precision and process
reliability to the level of a new device. Given the importance of the setting
fixture in the production process, regular service is a logical consequence.”
“Maintenance and calibration procedures do not only increase the service
life of the device, but also consistently improve precision and process
reliability to the level of a new device. Given the importance of the setting
fixture in the production process, regular service is a logical consequence.”
MAPAL has therefore evaluated the complete service area for all aspects of
the setting fixtures. The newly defined service packages are now presented
to customers in a personal conversation and tailored to their specific needs.
“We want to take a much more active approach to the service area for
setting fixtures worldwide,” emphasises Jakob. “We explain the advantages
of a preventive service to our customers in detail. In order to not only offer
the quality of customer service, but also to be able to supply it, we are currently
conducting intensive training courses for our service technicians in
addition to building up personnel capacities.” The services are divided into
two categories: “Creating precision” and “Ensuring precision”.
the setting fixtures. The newly defined service packages are now presented
to customers in a personal conversation and tailored to their specific needs.
“We want to take a much more active approach to the service area for
setting fixtures worldwide,” emphasises Jakob. “We explain the advantages
of a preventive service to our customers in detail. In order to not only offer
the quality of customer service, but also to be able to supply it, we are currently
conducting intensive training courses for our service technicians in
addition to building up personnel capacities.” The services are divided into
two categories: “Creating precision” and “Ensuring precision”.
Lasting process capability: Ensuring precision
To ensure precision during operation, service modules have also been defined
for this area. During annual maintenance or calibration of the setting
fixture, all relevant features are carefully checked and calibrated; wear
parts get replaced and software updates are carried out. Time can be saved
by optimising the measuring programs. MAPAL employees provide support
with know-how, update the factory data and install new tools. The modernisation
of setting fixtures also contributes to lasting process reliability.
Setting fixtures from MAPAL have a largely modular design and can be
modernised by re-tooling. This ensures that the state of the art is always
available. With the expanded capacities in technical support for setting fixtures,
maintenance can be performed without complication as a response
to user questions both on site and remotely by telephone.
for this area. During annual maintenance or calibration of the setting
fixture, all relevant features are carefully checked and calibrated; wear
parts get replaced and software updates are carried out. Time can be saved
by optimising the measuring programs. MAPAL employees provide support
with know-how, update the factory data and install new tools. The modernisation
of setting fixtures also contributes to lasting process reliability.
Setting fixtures from MAPAL have a largely modular design and can be
modernised by re-tooling. This ensures that the state of the art is always
available. With the expanded capacities in technical support for setting fixtures,
maintenance can be performed without complication as a response
to user questions both on site and remotely by telephone.
MAPAL provides the right setting
Setting fixtures must ensure reliability, high manufacturing quality and exact
tolerances around the clock in order to guarantee reliable production.
MAPAL’s services, which will be presented at AMB 2018, stand for sustained
precision, full functionality and safe handling of the fixture by the customers’
employees.
tolerances around the clock in order to guarantee reliable production.
MAPAL’s services, which will be presented at AMB 2018, stand for sustained
precision, full functionality and safe handling of the fixture by the customers’
employees.
