Digitalisierung bei MAPAL

Product Owner und Application Manager Dennis Sandig erzählt aus seinem Arbeitsumfeld.

Das Bild zeigt Dennis Sandig, Product Owner und Application Manager bei MAPAL.

Digitalisierung braucht Treiber, die nach dem Optimum streben. Dennis Sandig ist zumeist an Schnittstellen im Einsatz, um zwischen Fachbereichen und Entwicklungs-Teams zu vermitteln. Er berichtet über seine Erfahrungen bei MAPAL.

„Wir bauen digitale Touchpoints für alle unsere Kunden. Unser Anspruch ist es, wirklich jedem Kunden den richtigen Zugang zu unserem Unternehmen bereitzustellen”, erklärt Dennis Sandig. 
Der studierte Wirtschaftsinformatiker ist bei MAPAL als Application Manager angestellt und in vielschichtige Digitalisierungsprojekte eingebunden. Von der Produktentwicklung über die Produktqualität bis hin zur Zusammenarbeit mit Kunden und Partnern durchdringt der Digitalisierungsprozess alle Bereiche des Unternehmens. Die unterschiedlichen Ziele und Herausforderungen kennt Dennis daher sehr gut. Zurzeit hat er die Rolle des Product Owners in einem Commerce-Cloud-Projekt inne. Im umfangreichen Relaunch des kompletten Onlineauftritts von MAPAL steht für ihn neben dem Stammdaten-Management und der Schnittstellen-Implementierung insbesondere das Gewährleisten einer möglichst hohen Usability im Fokus.

„Ich dachte – ‚ach ja, MAPAL, die machen ein paar Bohrer’. Aber man muss wirklich sagen: Dieses hohe Level an Spezialisierung in der Produktpalette ist eigentlich nicht mit Worten zu beschreiben.”

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The picture shows a tablet on which the application interface of c-Com GmbH is running.

Having a broad and deep knowledge is desired

When Dennis applied to MAPAL, he wasn’t aware of the immense scope of MAPAL’s product portfolio: “I thought to myself: ‘Oh, yes, MAPAL. They produce some kind of drills’. But one must really say: This high level of specialisation in the product range cannot really be described in words.”
Despite or precisely because of the high level of specialisation in many areas, MAPAL has a desire for its workforce to acquire both broad and deep knowledge. This is why the internal academy adequately prepares ‘newcomers’ for the company and its products with its training programme. “You get a 14-day introduction to the MAPAL product world, which obviously is amazing, because how else would you build a shop system for products you are not familiar with?” According to Dennis Sandig, the mere fact that there is such extensive product training is a sign of the high esteem that MAPAL holds new employees in.

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International team spirit

The diverse team, consisting of colleagues and service providers, not only works at the MAPAL headquarters in Aalen, but also in Bremen, Morocco, Spain or even further afield. In addition, this internationally tested way of working was certainly particularly advantageous during the lockdown period of the coronavirus pandemic. “Our development team are spread out all over the world anyway, so (sort of like before) we’ve been doing all our meetings online.”
In the meantime, Dennis has arrived well in the MAPAL world – not least thanks to the close cooperation within the teams, where they actively support each other. “It's really nice here at MAPAL. There’s always one person who can fully address a technical question, there is always someone to share something with. That’s the only way you can develop as well.”
 

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People Who Work With Us

  •

    Moritz Mäurer, Master Data Manager

    He’s on board as early as when the first sketches are drawn up according to DIN structures and he’s still there when the companies receive operational support. Moritz Mäurer takes a holistic approach to product development.

  •

    Sebastian Schaal, Team Leader IT Client Management

    All roads lead to Aalen. From here, IT Client Management orchestrates the technical infrastructure of the MAPAL sites. Sebastian Schaal works to ensure that all employees worldwide benefit from the same user experience.

  •

    Erwin Schuster, Chief Information Officer

    Between big data analytics, artificial intelligence and new business models, Erwin Schuster and his teams create the general conditions so that technological progress is a reality at all levels every day at MAPAL.

  • Johsua Roth, Junior Inhouse Consultant at MAPAL Aalen.

    Joshua Roth, Junior Inhouse Consultant

    The future becomes tangible when innovative technologies become an everyday part of the working world. Joshua Roth tests the extent to which processes can be automated with Machine Learning and reports on his experiences as a young professional at MAPAL.

  •

    Hien Vo, Software Developer

    The real sprint starts when you start working with sprints. Hien Vo lives and breathes agile processes and knows every ticket in the backlog. Born in Vietnam, she works with the IT and Marketing departments as well as with external service providers around the world to create the best possible user experience for MAPAL’s online presence.