マパールに携わる人々 : Nancy Xue

上海にあるMAPAL Chinaのツールプロジェクトエンジニアであるナンシー・シュエは、男の職場と思われがちな場所で自分の道を切り開いています。

Nancy Xue, Project Engineer at MAPAL China

中国の拠点では、ツールの在庫、倉庫の最適化、ツール管理など、増大する需要に対応するためのインテリジェントなソリューションが求められています。プロジェクトエンジニアのナンシー・シュエはツールの製造を専門としています。彼女にインスピレーションを与えているのは、常に何かを改善したいという雇用主の意欲と特に対人関係です。

｢私はツールレイアウトから価格の計算までを担当しています｣とナンシー・シュエはMAPAL China Ltd.での活動の分野について説明します。

販売会社に加えて、マパールは中国市場の上海にPCDツール、ソリッドカーバイドツール、交換可能な切削インサートに特化した大規模な生産会社を維持しています。 戦略的に重要な都市にある19のオフィスでは、カスタマーサポート、販売、サービスに関して極めて早い応答が保証されます。

MAPAL is the first professional stop for the engineering graduate, who joined the company in 2012 and has been able to gain experience in sales and purchasing along the way. Today she is an experienced project engineer in the Technology Expert Team. “As a project engineer, my first priority is to meet the demands of the fast-growing Chinese market. I deal with how we can implement the machining of a complete workpiece for our customers and optimise the accuracy of machining.”

Customer satisfaction as the ultimate aspect

In a recent project, she and her team designed the machining process of a component from an electric motor and successfully offered it to the customer. The tools have now been produced and are being used for pre-machining in Dalian in northern China. Nancy tested the tools in close coordination with the machine engineer right from the start. “If we encountered a problem during the machining process commissioning, I had to check whether it was due to the tool design, the cutting data or the production conditions on site. And then I solved the problem together with the machine manufacturer’s co-workers.”, Nancy elaborates. Good surface finish, long tool life and perfect lead time – these are just some of the criteria that determine the success of a workpiece. If customer requirements are met, nothing stands in the way of series production. Nancy knows then that she has done a good job with her team.

“It’s much more important that production runs smoothly and successfully with our tools than getting an order”.

Freedom to develop

Further development of employees is a decisive factor within the MAPAL Group. Regular training courses are held for various technologies, sectors and components, providing employees with practical know-how. The content is tailor-made and mostly based on the latest findings and current customer needs. “Without continuous training, there is stagnation. That is why I find such opportunities to be quite motivating. They help me to improve professionally and also to advance career-wise”, says Nancy, who happily seizes the opportunities.

Like a good old friend

Excellent team spirit and cooperation within the teams are two of the many reasons why Nancy is still with the company today. If MAPAL were a person, she would probably call her a ‘good old friend’: “One who teaches me a lot, who I can always rely on and who brings new friends into my life.” Nancy gives credit to her employer for MAPAL’s active involvement in improving the working environment and training methods. A spirit which is infectious: many events with a team-building character are now organised by the staff themselves.

Read more